Privacy Policy
1. Introduction
This Privacy Policy explains how shoepedro.com collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data responsibly.
2. Information We Collect
We collect the following types of information:
- Personal identification information
- Contact details and demographic information
- Payment and transaction data
- Technical and device information
- Usage data and browsing behavior
- Marketing and communication preferences
3. How We Use Your Information
We use your information for these purposes:
- Processing orders and payments
- Providing customer service
- Personalizing your shopping experience
- Sending marketing communications
- Improving our website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity
- Your explicit consent
- Legal compliance requirements
- Legitimate business interests
5. Data Sharing and Disclosure
We may share your information with:
- Payment processing partners
- Shipping and delivery services
- Marketing and analytics providers
- Professional advisors and legal authorities
- Business transfer recipients
6. International Data Transfers
Your data may be transferred to countries outside Singapore. We ensure adequate protection through standard contractual clauses.
7. Data Security
We implement appropriate security measures including:
- Encryption technologies
- Access controls
- Regular security assessments
- Staff training on data protection
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.
9. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
- Lodge complaints with authorities
10. Cookies and Tracking Technologies
We use cookies for:
- Essential website functionality
- Performance monitoring
- Personalization
- Targeted advertising
You can manage cookie preferences through your browser settings.
11. Marketing Communications
You can opt-out of marketing emails using the unsubscribe link in our communications or by contacting us directly.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children without parental consent.
14. Automated Decision Making
We may use automated processing for personalization, but you have the right to human intervention.
15. Policy Updates
We may update this policy periodically. The current version will always be available on our website.
16. Contact Us
For privacy-related inquiries, please contact us through our website contact form.
17. Data Protection Officer
We have appointed a Data Protection Officer who can be contacted through our website.
18. PDPA Compliance
We comply with Singapore’s Personal Data Protection Act (PDPA) requirements.
19. Data Breach Notification
In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
20. Data Accuracy
We take reasonable steps to ensure your personal data is accurate and complete.
21. Do Not Track Signals
Our website does not respond to Do Not Track signals from browsers.
22. Social Media Integration
Social media features may collect your IP address and page visits. Interactions are governed by the social media provider’s privacy policy.
23. Loyalty Program Data
Additional terms apply to data collected through our loyalty program, as outlined in the program terms.
24. Student Verification
Student discount verification data is used solely for eligibility purposes and deleted after verification.
This privacy policy was last updated on January 1, 2024.